Category: AI
12 Posts
Risk Management and Strategy Evolution in Jira Data Center to Cloud Migration: A Real Case Study
AI, Confluence, Integration, Jira, Python
Automating Labeling in Confluence with AI Assistance
Leveraging AI for Smarter Jira Custom Field Consolidation
AI, HowTo, Integration, ITSM, Jira, Python
Detect Similar Incidents and Link Them (Jira + OpenAI)
AI, HowTo, Integration, ITSM, Jira
Harnessing AI for Proactive Ticket Escalation in Jira Service Management
AI, Confluence, Integration, ITSM, Jira, Python, Thoughts
Is this the First Step to Replace Tier-1 Support Agents? JSM + OpenAI
AI, HowTo, Integration, ITSM, Jira
Out with the Old: Unleashing AI for Better Agent Performance Insights
Ticket Assignments and Classification in JSM with Artificial Intelligence
Smart Ticket Management in Jira: Using AI to Automate Ticket Reopening Decisions
AI, HowTo, Integration, ITSM, Jira, Python
Smart Ticket Triage: Using Easy for Jira and AI to Assess Tickets
AI, Confluence, Jira, Thoughts