Bitbucket, Compass, Confluence, DevOps, ITSM, Jira
Category: ITSM
17 Posts
Customer Follow-Ups in Jira with Automation for Jira
AI, HowTo, Integration, ITSM, Jira, Python
Detect Similar Incidents and Link Them (Jira + OpenAI)
AI, HowTo, Integration, ITSM, Jira
Harnessing AI for Proactive Ticket Escalation in Jira Service Management
AI, Confluence, Integration, ITSM, Jira, Python, Thoughts
Is this the First Step to Replace Tier-1 Support Agents? JSM + OpenAI
AI, HowTo, Integration, ITSM, Jira
Out with the Old: Unleashing AI for Better Agent Performance Insights
Ticket Assignments and Classification in JSM with Artificial Intelligence
Smart Ticket Management in Jira: Using AI to Automate Ticket Reopening Decisions
AI, HowTo, Integration, ITSM, Jira, Python
Smart Ticket Triage: Using Easy for Jira and AI to Assess Tickets
Identifying Peak Times for Incident Creation Using EazyBI
HowTo, Integration, ITSM, Jira, Python
Approvals in Jira through Slack using AWS Lambda
Confluence, HowTo, Integration, ITSM, Jira
Automation to Create Knowledge Base Article when Incident is Resolved
Change Risk Assessment Using Automation for Jira and Assets
Enhancing User Feedback: A Guide to Jira-SurveyMonkey Integration
Understanding the Affected Services Field in Jira Service Management
Building an Efficient and User-Friendly Service Catalog with Jira Service Management Assets
Atlassian Expert Tips 